Category archives: Techniques & methods

Extreme remote usability testing

I recently carried out some remote user testing using my firm’s video conferencing facilities. Usually when I do remote testing, I phone the test participant and proxy on to their screen to see what they are doing. That’s easy to do, but of course you can’t see their facial expressions. This time we’d thought we’d [...]

Eyetracking metrics (book chapter)

I wrote this book chapter to provide a comprehensive listing of eye tracking metrics and what they mean in the context of HCI and usability.