Eurostar – please don’t use misleading advertising, it damages your brand
Spotted what I thought was an amazing offer the other day on the Guardian : Turns out it was €1 per child – and children under 4 don’t pay anyway. T...
Author: Alex Poole
Lazy Eurostar confirmation message with 12 conditional clauses
I just chose my seats for a trip to London - but despite the Eurostar site knowing the exact number of seats, passengers, and journeys involved, it was too lazy...
Sean Bean error message
This cinema app from Allocine injects a bit of humour into an otherwise humdrum error message. Quite appropriate really, since Sean Bean is known for his bad lu...
Forcing function on door stops you forgetting your bags
Placing the bag hook on the door frame means that you have to take your bags before you can open the door
Playing Top Trumps with UX
Do you remember the card game Top Trumps, where you beat your opponent’s hand with a card that outranks it in some capacity? Well, in UX you can play a ve...
Severity ratings for usability reviews
A quick reminder of severity ratings – these ones are adapted from ‘Usability severity codes’ in Usability & Technical Documentation, Xero...
Google Wallet email looks like a phishing attempt
I just received this email apparently from Google asking me to update my some of Google Wallet account details. Turns out that’s it’s genuine, but w...
Good UX should bridge the divide between online and offline worlds
User experience (UX) is a convergence of many disciplines. It goes beyond making something just easy to use or visually pleasing, but looks after all the aspect...
Widget for impatient readers
This little flag tells you how much time left to read till the end of the article. I don’t know if it’s pandering to people with low attention spans...
Icon design with useful redundancy
Using redundancy in design is vital when conveying critical information. In this icon project I added features that would help the meaning of the symbol survive...