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User experience consultant
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Category: user experience

Agile/user experience

How Agile and UX can work together

Posted on January 20, 2017 by Alex Poole / 3 Comments

The UX process and the Scrum sprint format don’t naturally sync together. Like a relationship, you have to work at it for both parties to be happy.

user experience/visual design

Avoid jobs advertised as “UI/UX Designer”

Posted on February 6, 2015 by Alex Poole / 4 Comments

Jobs such as "UI/UX Designer" are often advertised in France and some other countries - but you should think twice before applying even if you have a background...

New Yorker magazine/responsive design/user experience

The New Yorker has a great new responsive design… shame the adverts spoil it

Posted on July 22, 2014 by Alex Poole

Update – Only took them 2 days to fix it – well done New Yorker! The New Yorker unveiled its new responsive redesign today, and was reviewed positiv...

BNP Paribas/efficiency/user experience

UX is for the whole life of a site, not just the design stage

Posted on July 21, 2014 by Alex Poole

This is the branch locator page for BNP Paribas on the French island of La Réunion. As you can see, the default zoom level in the Google maps widget is set a li...

communication/Eurostar/persuasive design/user experience

Eurostar – please don’t use misleading advertising, it damages your brand

Posted on July 21, 2014 by Alex Poole

Spotted what I thought was an amazing offer the other day on the Guardian : Turns out it was €1 per child – and children under 4 don’t pay anyway. T...

communication/Eurostar/feedback/readability/user experience

Lazy Eurostar confirmation message with 12 conditional clauses

Posted on July 18, 2014 by Alex Poole

I just chose my seats for a trip to London - but despite the Eurostar site knowing the exact number of seats, passengers, and journeys involved, it was too lazy...

usability/user experience

Severity ratings for usability reviews

Posted on November 19, 2012 by Alex Poole

A quick reminder of severity ratings – these ones are adapted from ‘Usability severity codes’ in Usability & Technical Documentation, Xero...

Google/Google Wallet/persuasive design/privacy/user experience

Google Wallet email looks like a phishing attempt

Posted on August 30, 2012 by Alex Poole

I just received this email apparently from Google asking me to update my some of Google Wallet account details. Turns out that’s it’s genuine, but w...

collaboration/consistency/Orange Mobile/user experience

Good UX should bridge the divide between online and offline worlds

Posted on June 28, 2012 by Alex Poole

User experience (UX) is a convergence of many disciplines. It goes beyond making something just easy to use or visually pleasing, but looks after all the aspect...

Facebook/persuasive design/privacy/user experience

Facebook wants to know your political views before it gives you a birthday card

Posted on June 1, 2012 by Alex Poole

How can you tell if it's worth trading your personal info for something online?

Featured articles

  • How Agile and UX can work together
  • Avoid jobs advertised as “UI/UX Designer”
  • Playing Top Trumps with UX
  • Good UX should bridge the divide between online and offline worlds

Original research

  • Which Are More Legible: Serif or Sans Serif Typefaces?
  • Fighting bad typography research
  • Eyetracking metrics (book chapter)
  • How do people find and recognise browser bookmarks?

Good vs bad UX

  • Poster or stamp? Use sensible defaults for product previews
  • Plan ahead when designing semi-transparent overlays
  • Use sensible defaults on forms
  • Supermarket receipt with categories
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