Poster or stamp? Use sensible defaults for product previews
I love the London Transport Museum shop, especially the classic posters. I love how they provide a preview pane with an everyday object so you can imagine how t...
Tag: Bad UX
Examples of bad user experience I’ve seen on websites, mobile apps and the real world
Plan ahead when designing semi-transparent overlays
This is a web version of the common problem you see in subtitled films – white text on a white background is going to be very hard to read (see Gaîté lyri...
Use sensible defaults on forms
This search form on iLounge seems to have archives going back to the birth of Christ, either that or they’re not using a sensible default start date. &nbs...
Don’t ask, just do it!
Yes, I’m browsing from a mobile – just give me the mobile version by default please.
The New Yorker has a great new responsive design… shame the adverts spoil it
Update – Only took them 2 days to fix it – well done New Yorker! The New Yorker unveiled its new responsive redesign today, and was reviewed positiv...
UX is for the whole life of a site, not just the design stage
This is the branch locator page for BNP Paribas on the French island of La Réunion. As you can see, the default zoom level in the Google maps widget is set a li...
Eurostar – please don’t use misleading advertising, it damages your brand
Spotted what I thought was an amazing offer the other day on the Guardian : Turns out it was €1 per child – and children under 4 don’t pay anyway. T...
Lazy Eurostar confirmation message with 12 conditional clauses
I just chose my seats for a trip to London - but despite the Eurostar site knowing the exact number of seats, passengers, and journeys involved, it was too lazy...
Google Wallet email looks like a phishing attempt
I just received this email apparently from Google asking me to update my some of Google Wallet account details. Turns out that’s it’s genuine, but w...
Facebook wants to know your political views before it gives you a birthday card
How can you tell if it's worth trading your personal info for something online?