Poster or stamp? Use sensible defaults for product previews
I love the London Transport Museum shop, especially the classic posters. I love how they provide a preview pane with an everyday object so you can imagine how t...
Tag: UX scrapbook
Don’t ask, just do it!
Yes, I’m browsing from a mobile – just give me the mobile version by default please.
The New Yorker has a great new responsive design… shame the adverts spoil it
Update – Only took them 2 days to fix it – well done New Yorker! The New Yorker unveiled its new responsive redesign today, and was reviewed positiv...
UX is for the whole life of a site, not just the design stage
This is the branch locator page for BNP Paribas on the French island of La Réunion. As you can see, the default zoom level in the Google maps widget is set a li...
Eurostar – please don’t use misleading advertising, it damages your brand
Spotted what I thought was an amazing offer the other day on the Guardian : Turns out it was €1 per child – and children under 4 don’t pay anyway. T...
Lazy Eurostar confirmation message with 12 conditional clauses
I just chose my seats for a trip to London - but despite the Eurostar site knowing the exact number of seats, passengers, and journeys involved, it was too lazy...
Sean Bean error message
This cinema app from Allocine injects a bit of humour into an otherwise humdrum error message. Quite appropriate really, since Sean Bean is known for his bad lu...
Forcing function on door stops you forgetting your bags
Placing the bag hook on the door frame means that you have to take your bags before you can open the door
Severity ratings for usability reviews
A quick reminder of severity ratings – these ones are adapted from ‘Usability severity codes’ in Usability & Technical Documentation, Xero...
Google Wallet email looks like a phishing attempt
I just received this email apparently from Google asking me to update my some of Google Wallet account details. Turns out that’s it’s genuine, but w...