Extreme remote usability testing

I recently carried out some remote user testing using my firm’s video conferencing facilities. Usually when I do remote testing, I phone the test participant and proxy on to their screen to see what they are doing. That’s easy to do, but of course you can’t see their facial expressions. This time we’d thought we’d […]

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Plagiarism or inspiration?

You can imagine the scene in the boardroom – “We want to sell more stuff on the internet – Let’s brainstorm – who sells lots of stuff on the internet? Amazon does! So let’s just copy them…” A shop like GAK should know better than to mess with the intellectual property of a giant like […]

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Evaluating the Apple iPad

Now, I’m quite sceptical when it come to Apple computers. Fans of Apple usually claim that they are easier to use than Windows PCs, and some people I know who’ve never even used one also repeat these same received truths (Kudos to the Apple marketing department!). However, I’m not aware of any serious peer-reviewed research […]

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