Examples of bad user experience I’ve seen on websites, mobile apps and the real world
I love the London Transport Museum shop, especially the classic posters. I love how they provide a preview pane with an everyday object so you can imagine how the poster might look in your home. However, I don’t love this ridiculous default size when you first arrive on the page – makes me think I’m […]
Continue reading →This is a web version of the common problem you see in subtitled films – white text on a white background is going to be very hard to read (see Gaîté lyrique). I always prefer automatically overlaid text to have a dark mask behind it to guarantee sufficient contrast. The consumerist website tries to avoid […]
Continue reading →This search form on iLounge seems to have archives going back to the birth of Christ, either that or they’re not using a sensible default start date.
Continue reading →Yes, I’m browsing from a mobile – just give me the mobile version by default please.
Continue reading →Update – Only took them 2 days to fix it – well done New Yorker! The New Yorker unveiled its new responsive redesign today, and was reviewed positively. It’s true that it is very nice, but I think the adverts pollute the clean aesthetics, and worse, they think responsive break-points don’t apply to them!
Continue reading →This is the branch locator page for BNP Paribas on the French island of La Réunion. As you can see, the default zoom level in the Google maps widget is set a little bit too low! I’ve adjusted it to a more useful zoom level below. This is a good example that shows why UX […]
Continue reading →Spotted what I thought was an amazing offer the other day on the Guardian : Turns out it was €1 per child – and children under 4 don’t pay anyway. Thanks for nothing Eurostar!
Continue reading →I just chose my seats for a trip to London – but despite the Eurostar site knowing the exact number of seats, passengers, and journeys involved, it was too lazy to show an appropriately worded confirmation.
Continue reading →I just received this email apparently from Google asking me to update my some of Google Wallet account details. Turns out that’s it’s genuine, but why did they make it look so much like a phishing attempt? There are 3 classic signs: The subject line doesn’t have my name in it: “Important Information about Your […]
Continue reading →How can you tell if it’s worth trading your personal info for something online?
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