I just received this email apparently from Google asking me to update my some of Google Wallet account details. Turns out that’s it’s genuine, but why did they make it look so much like a phishing attempt?
There are 3 classic signs:
- The subject line doesn’t have my name in it: “Important Information about Your Google Wallet Account”
- It has a generic introduction also without my name “Dear Google Wallet user”
- It then asks you to hand over some personal data by clicking on a link: “Please visit your Google Wallet account settings page and update your information…”
Most online scammers don’t know your name because they don’t have a genuine relationship with you, so this is reason enough for all companies to print their customer’s name in emails. That way people will notice the emails quicker and have more trust in them.
Google knows my name, why didn’t they use it?