A quick reminder of severity ratings – these ones are adapted from ‘Usability severity codes’ in Usability & Technical Documentation, Xerox Corporation, July 1995. One point to remember – if you are developing applications for internal use in an organisation, you can often downgrade the severity of issues as there is no competition if users […]
Continue reading →Basic guidelines for style and colour of links.
Continue reading →In 2010 I’d never thought I’d still need to persuade people not to write ‘click here’ links. So here we go again…
Continue reading →5 tips on how to write a good hyperlink (it’s more difficult than you think!).
Continue reading →If you emphasise something only by a change of colour, the meaning could easily be lost… Here’s how to make your emphasis robust.
Continue reading →Developers can make your job a whole lot easier by following these 10 tips.
Continue reading →We know from research about how users read on the web that they don’t ‘read’ – they scan, so web pages should be written to support this. Here are my 12 tips for better web writing.
Continue reading →Guidelines for choosing the right widget.
Continue reading →Here’s how to write an error message: State the problem. State how to resolve it. Use plain English and be concise. Write them to help users, not developers. Phrases to avoid: “Access denied” “Fatal error” “Critical error” “Catastrophic failure”
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