How Agile and UX can work together
The UX process and the Scrum sprint format don’t naturally sync together. Like a relationship, you have to work at it for both parties to be happy.
Continue reading →Category: user experience
Avoid jobs advertised as “UI/UX Designer”
Jobs such as “UI/UX Designer” are often advertised in France and some other countries – but you should think twice before applying even if you have a background in visual design. They may indicate that the company misunderstands UX or doesn’t really value it enough.
Continue reading →The New Yorker has a great new responsive design… shame the adverts spoil it
Update – Only took them 2 days to fix it – well done New Yorker! The New Yorker unveiled its new responsive redesign today, and was reviewed positively. It’s true that it is very nice, but I think the adverts pollute the clean aesthetics, and worse, they think responsive break-points don’t apply to them!
Continue reading →UX is for the whole life of a site, not just the design stage
This is the branch locator page for BNP Paribas on the French island of La Réunion. As you can see, the default zoom level in the Google maps widget is set a little bit too low! I’ve adjusted it to a more useful zoom level below. This is a good example that shows why UX […]
Continue reading →Eurostar – please don’t use misleading advertising, it damages your brand
Spotted what I thought was an amazing offer the other day on the Guardian : Turns out it was €1 per child – and children under 4 don’t pay anyway. Thanks for nothing Eurostar!
Continue reading →Lazy Eurostar confirmation message with 12 conditional clauses
I just chose my seats for a trip to London – but despite the Eurostar site knowing the exact number of seats, passengers, and journeys involved, it was too lazy to show an appropriately worded confirmation.
Continue reading →Severity ratings for usability reviews
A quick reminder of severity ratings – these ones are adapted from ‘Usability severity codes’ in Usability & Technical Documentation, Xerox Corporation, July 1995. One point to remember – if you are developing applications for internal use in an organisation, you can often downgrade the severity of issues as there is no competition if users […]
Continue reading →Google Wallet email looks like a phishing attempt
I just received this email apparently from Google asking me to update my some of Google Wallet account details. Turns out that’s it’s genuine, but why did they make it look so much like a phishing attempt? There are 3 classic signs: The subject line doesn’t have my name in it: “Important Information about Your […]
Continue reading →Good UX should bridge the divide between online and offline worlds
User experience (UX) is a convergence of many disciplines. It goes beyond making something just easy to use or visually pleasing, but looks after all the aspects of a person’s interaction with a product or service – and most importantly, how they feel about using it. All these forces need to work together to present […]
Continue reading →Facebook wants to know your political views before it gives you a birthday card
How can you tell if it’s worth trading your personal info for something online?
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